Privacy Notice
A name, a phone number or email address, and whatever a tenant chooses to write about a property to let or an existing tenancy — these are the details A&L Home Rentals Limited receives through this website.
The lettings company you're contacting
A&L Home Rentals Limited runs residential lettings and property management, and it is our company that decides how the information described here is looked after. We are registered in England & Wales under Company No. 14110514, and our registered office sits at 2 Hawcombe Mews, Up Hatherley, Cheltenham, GL51 3HX, United Kingdom.
What comes through when you enquire
Our website keeps no form that quietly records what you type; the details we hold arrive only in the email or enquiry you send us of your own accord. A typical message brings us:
- your name;
- the email address you write from, together with any other contact details you add;
- whatever you tell us about the property, viewing or tenancy you are asking about.
How we deal with your enquiry
Once your message reaches us, we read it, write back, and carry the conversation forward on the lettings or property-management matter you have raised, keeping an orderly record of what has passed between us. Handling your details this way rests on our legitimate interest in answering the people who write to us and, where a tenancy or other arrangement is on the table, on taking the steps you have asked us to take before anything is agreed.
Seeing, correcting or removing your details
The information we hold about you stays yours to inspect and to shape. You are entitled to ask for a copy of it, to have anything inaccurate put right, and to have it erased where that is appropriate. Send your request to the contact point set out further down and we will gladly see to it.
Who else reads your message, and how long we hold it
Your details remain inside our own business and reach anyone else only where replying to you genuinely calls for it, where you have asked us to pass them on, or where the law leaves us no choice. We keep your correspondence for as long as it takes to settle your enquiry and to hold a sensible record of it, and once that need has passed we clear away what we no longer have reason to keep.
How to reach us about your information
Any question about this notice, or about the way your information is handled, is welcome. Email us at privett@alhomerentals.online, or write to the registered office address set out above.